Case Study: iFAX Solutions, Inc. achieves comprehensive real-time shipping rates with Explore Consulting

Real-Time Shipping Estimator for NetSuite Web Store

iFAX Solutions, Inc., an online retailer of telephony products, needed a way to show more accurate real-time shipping options in its NetSuite Web Store without forcing shoppers through checkout. The company turned to Explore Consulting and its shipping estimator solution to reduce cart abandonment and improve conversion.

Explore Consulting built a client-side SuiteScript and hosted Suitelet shipping estimator that pulls live rates from USPS, FedEx, and UPS using postal code, country, item details, and negotiated rates. The result was comprehensive real-time shipping quotes for 245 countries directly in the cart, helping customers compare delivery options more easily and decreasing cart abandonment.

iFAX Solutions, Inc

Darren Nickerson

President