Case Study: EcoBox achieves 80% less time managing Amazon sales with Explore Consulting's CloudConnect for NetSuite

EcoBox - Customer Case Study

EcoBox, the environmentally friendly packaging company in Austin, needed a way to better manage its growing Amazon Webstore and Amazon.com sales alongside its NetSuite system. Using Explore Consulting’s CloudConnect Amazon for NetSuite connector, EcoBox wanted to bridge the gap between channels, automate inventory and order handling, and support Fulfillment by Amazon (FBA).

Explore Consulting implemented a NetSuite-Amazon integration that centralized product and inventory management, automatically published and updated product data to Amazon, and synced Amazon orders, shipping details, taxes, and settlement records back into NetSuite. The result was an 80% reduction in time spent managing Amazon operations, faster fulfillment, more accurate inventory updates, and the ability for EcoBox to scale sales while staying fully within NetSuite.

EcoBox

Dale Malone

Managing Partner