Case Study: COOLA Suncare achieves a seamless omni-channel ecommerce experience with Explore Consulting

COOLA Suncare - Customer Case Study

COOLA Suncare, a healthy sunscreen brand based in San Diego, was struggling to manage and update website content through third-party OpenCart plugins that were not secure, flexible, or ERP-enabled. The company partnered with Explore Consulting to create a better omnichannel ecommerce experience using NetSuite and SuiteCommerce Advanced.

Explore Consulting implemented a custom, responsive web and mobile site integrated with NetSuite, giving COOLA a single cloud platform for ecommerce, inventory, order management, marketing, and customer service. The result was a sleek new experience with strong customer feedback, easier product discovery, improved cross-channel consistency, and measurable operational gains from centralized inventory and order processing.

COOLA Suncare