Case Study: Golden Software achieves fully automated subscription billing with Explore Consulting

Building Connections for Automated Subscriptions with NetSuite

Golden Software, a leading provider of scientific graphics software, wanted a more flexible licensing system for its data visualization products—one that improved compliance, security, and support for subscriptions and maintenance. Its previous in-house license system had weak license control and could not handle recurring billing, so Golden Software turned to Explore Consulting and NetSuite for help.

Explore Consulting implemented a fully automated sales order and licensing process in NetSuite, integrating directly with a third-party license management server via web services. The result was immediate license key delivery, automated renewal notifications and subscription renewals, and a self-service customer portal for purchases and license management. Golden Software now sells software as subscriptions with recurring maintenance fully automated in NetSuite, improving the customer experience and giving internal teams easy access to license and order information.

Golden Software

Dennis Seger

Project Manager