Case Study: BrickHouse Security achieves streamlined subscription and returns management with Explore Consulting

BrickHouse Security - Customer Case Study

BrickHouse Security, a diversified security company, was struggling to manually manage subscription activations, deactivations, and replacement returns through a custom database. The process was time-consuming and error-prone, and they turned to Explore Consulting for help with NetSuite subscription management and return replacement needs.

Explore Consulting built custom NetSuite workflows and scripts to automate subscription billing, failed payment retries, and multiple types of returns processing. The result was a more streamlined reporting system with real-time data, greater control over monthly billing, fewer manual tasks, and automated linking of related records, helping BrickHouse Security improve efficiency and focus on growth.

BrickHouse Security

Dan Sachs

VP of Operations