Case Study: ENAP reduces manual work by over 30% with Explorance Blue 360 degree feedback software

Leading Public Administration Institute Streamlines Processes with Blue 360 degree feedback software

ENAP, the public administration institute based in Quebec City, Canada, was using an outdated manual process to manage 360 degree evaluations in its services division. Its homegrown system created errors and required an analyst to spend one day a week verifying data, cleaning it up, and following up with respondents.

ENAP chose Explorance’s Blue 360 degree feedback software to simplify the process and support its French-speaking team with local sales and technical support. Over 18 months, the organization conducted more than 1,200 evaluations and reduced in-house time spent managing them by at least 30%, while also benefiting from hosted deployment, reliable uptime, and customer service that met its reporting and implementation needs.

ENAP

Lucie Montreuil

Director of Operations and Quality Assurance for the Services to Organizations Division