Case Study: Coventry University achieves 40%+ survey response rates with Explorance Blue

Coventry University achieves 40%+ survey response rates with Explorance Blue

Coventry University, a global education group with approximately 30,000 students on its UK campuses, needed a more sophisticated solution for its student feedback systems. Their challenge was to move beyond anonymous surveys to confidentially analyze feedback across different student demographics while also achieving integration with their Virtual Learning Environment. This led them to partner with Explorance to find a better tool for confidential surveys and demographic insights.

Coventry University implemented Explorance Blue to conduct its Module Evaluation Questionnaire (MEQ) surveys. The solution provided a robust, integrated platform that enabled confidential analysis and the disaggregation of data by demographics. The results were significant, with the university achieving response rates between 41% and 49% across nearly 148,000 evaluations in the 2024-25 academic year. Explorance Blue's dashboards and integration have been transformative, allowing for immediate action planning, informed strategic decisions, and enhanced support for driving institutional performance.

Coventry University