Case Study: UptimeHealth achieves customer-facing analytics with Explo

How UptimeHealth uses Explo to share operational data with healthcare facilities

UptimeHealth, a healthcare software provider, needed a better way to share operational and compliance data with customer-facing users inside its SaaS platform. The company wanted to replace more than 15 homegrown dashboard types while supporting a multi-tenant environment and adding white-labeled analytics for executive leadership and frontline operations. Explo was the vendor, and UptimeHealth used its embedded analytics and dashboard tools to meet these needs.

With Explo, UptimeHealth recreated existing dashboards and launched new customer-facing reporting for real-time work order stats, device health, financial data, and operational optimization insights. Explo helped the team deploy dashboards faster without extensive coding, enabled dashboard customization as a service, and strengthened the sales process by making analytics a core part of demos. UptimeHealth also reported strong support from Explo, with issues resolved in under an hour.

UptimeHealth

Bill Olsen

Co-Founder & Chief Technology Officer