Case Study: a large energy and utility provider streamlines high-volume SAP payment processing with Expleo RPA

Leveraging RPA to process a high number of Payments on SAP with ease

Expleo partnered with a large energy and utility provider in Europe that was facing a highly manual, high-volume, and error-prone process for fixing failed meter readings and submitting them as payments into SAP. The client needed a new, automated solution to handle the complex calculations and validations required for this critical finance task.

The Expleo process automation team mapped the client's process and built a robotic process automation (RPA) solution to amend readings and submit them into SAP without human intervention. The results were significant, with processing time per record reduced from two minutes to just eight seconds. Expleo's solution provided 24/7 overnight processing and allowed the client to avoid increasing their team size to handle capacity spikes, which proved vital during the COVID-19 pandemic.