Case Study: a large travel and transport company delivers agile ticketing success with Expleo

Large Travel and Transport Company - Customer Case Study

Expleo partnered with a large travel and transport company to provide quality assurance and test engineering for the development of its new "Ticketing Card" system. The project was a complex hybrid initiative, combining agile and waterfall development models across multiple proprietary, SAP-based, and external partner subprojects. This created a significant challenge in coordinating testing and ensuring seamless integration.

Expleo implemented an agile testing framework, utilizing embedded testers to bridge different development methodologies and a centralized test management function. Their solution featured coordinated release cycles, a tailored test model, and service virtualization to reduce dependencies. As a result, Expleo delivered the system on schedule, on budget, and to the desired quality standard. They also established sustainable testware, enabling the handover of testing activities to nearshore centres and allowing the customer's internal team to focus on functional quality assurance.