Case Study: HSE launches Ireland’s COVID Tracker app with Expleo testing and QA

Health Service Executive (HSE) - Customer Case Study

The Health Service Executive (HSE) faced the urgent challenge of developing a trustworthy and highly reliable contact tracing app to help manage the spread of COVID-19 in Ireland. To ensure the success of this critical public health initiative, the HSE engaged Expleo to provide comprehensive quality assurance and software testing for the app, which needed to handle massive user volumes.

Expleo implemented a rigorous testing solution, conducting over 3,400 individual software tests. This included performance testing for high user loads, detailed scenario testing for exposure notification accuracy, and user interface testing to guarantee ease of use. The result was the highly successful launch of the COVID Tracker Ireland app, which was downloaded 1.44 million times within its first four weeks, making it one of the world's most successful contact tracing app launches and a key tool in Ireland's pandemic response.

Health Service Executive (HSE)

Fran Thompson

Chief Information Officer