Case Study: a global insurance provider achieves $2 million savings and faster compliance with Expleo process automation

Expleo Process Automation Saves Global Insurer $2 million on a single process

A global insurance provider faced challenges in processing over 100,000 customer records efficiently. It struggled with obtaining and combining data from multiple sources and optimizing its partly automated processes. The company partnered with Expleo to implement a process automation solution to address these issues.

Expleo utilized a combination of Microsoft Power Apps, Power Automate, and Blue Prism to automate key functions. This solution reduced a previous week-long process to just hours, enabling the processing of approximately 2,000 claims daily. For a specific customer relief program, Expleo's automation cut the processing time to under one second per record with a less than 1% exception rate, resulting in total savings of $2 million on a single process.