Case Study: a leading European airport achieves faster, higher-quality ground handling with Expleo digital transformation

Expleo drives successful digital transformation at a large European airport

The leading European airport operator, a client of Expleo, faced a significant challenge with its ground-handling services, which were entirely documented on paper. This outdated process resulted in unclear documentation, a high workload for all stakeholders, and hindered the efficiency and speed for which the airport was known. The airport needed to undergo a digital transformation to a software-based mobile information system to ensure real-time data evaluation and operational transparency.

Expleo was engaged as a strategic quality partner to oversee the complex in-house development and third-party deliverables. The vendor provided tailored consulting, drawing up business plans, ensuring a high-quality requirement baseline, and consulting on all quality-related subjects throughout the project management life-cycle. This solution successfully transformed the paper-based system into a software-based ground-handling solution, resulting in optimized and faster processes, electronic data processing, and high-quality data for customized online evaluation.