Case Study: Be The Match reduces human error and cuts process time with Expleo's Process Automation

Be The Match removes human error from lifesaving process with Expleo

Be The Match, operated by the National Marrow Donor Program, manages the world's largest marrow registry. They faced a challenge as their critical process for communicating with potential donors was done manually, leading to inefficiency and a high potential for human error. Expleo identified this as an opportunity for process automation.

Expleo implemented a process automation solution to handle the manual task of preparing donor communications. This reduced a two-hour process to just twelve minutes, eliminating human error from the lifesaving process. The solution not only saved time and money but also freed up employees to focus on more fulfilling work. Expleo trained a team at Be The Match to support the continued growth of automation.

Be The Match

Michael Mccullough

Chief Information Officer