Case Study: Miloo improves e-bike customization and quotation efficiency with Expivi's 3D configurator

Miloo boosts quote requests and cuts manual errors with Expivi

Miloo, a Swiss e-bike manufacturer, faced a challenge in allowing customers to properly visualize its extensive range of bikes and accessories on its website. This lack of clarity led to numerous customer questions and uncertainties, increasing the burden on its support team. To better inform customers and reduce these pressures, Miloo turned to vendor Expivi for a solution using its 3D configurator.

By implementing Expivi's interactive and user-friendly 3D configurator, Miloo enabled customers to design and customize their own e-bike in real-time, seeing an accurate representation of the final product and its price. The solution from Expivi fully automated the purchasing and quotation process, which significantly increased efficiency, reduced manual errors, and resulted in more quote requests and higher conversion rates.

Miloo