Case Study: Kimberly-Clark Professional improves dispenser front plate sales with Expivi 3D configurator

Kimberly-Clark Professional boosts front plate sales and cuts customer questions with Expivi

Kimberly-Clark Professional, a division of Kimberly-Clark Corporation, faced a challenge in its sales process for customizable dispenser front plates. The need for staff assistance to design each order was slowing down the sales cycle and increasing costs. To improve efficiency, they partnered with vendor Expivi to implement an online solution that would allow B2B customers to design products themselves.

Expivi implemented its advanced 3D design-to-print module, creating digital models of the products for an immersive online configurator. This solution allowed customers to visually explore and personalize their orders in real-time. The results for Kimberly-Clark included a notable increase in sales of front plates, a decrease in customer questions, and an enhanced overall customer experience, as clients could now design and order without staff assistance.

Kimberly-Clark Professional (a Division of Kimberly-Clark Corporation)