Case Study: Heutink Groep improves quotations and customer experience with Expivi 3D configurator

Heutink Groep improves product page performance and quote automation with Expivi

Heutink Groep, a provider of educational materials for daycare and elementary schools, faced challenges in offering an accurate and immersive online shopping experience for its complex, customizable products. The traditional reliance on physical showrooms and catalogs limited customer engagement. They partnered with vendor Expivi to implement its 3D configurator platform to address this.

Expivi’s solution allowed customers and internal sales staff to visually customize products by selecting different positions, heights, materials, and sizes. This implementation resulted in an improved quotation process that automatically generates quotes, saving time and money. The product page featuring the Expivi configurator significantly outperformed other pages, leading to an enhanced customer experience, increased up-sell and cross-sell opportunities, and a higher average order value.

Heutink Groep