Case Study: Crocs boosts customer satisfaction and custom order volume with Expivi’s 3D shoe configurator

Crocs boosts customer satisfaction with Expivi’s 3D configurator and automatic print-to-order

Crocs, a global footwear brand, faced a challenge in allowing online customers to visualize the vast number of possible combinations for their customizable Clogs and Jibbitz. Using photoshoots and image-altering tools was not scalable and failed to accurately reflect product quality. They turned to vendor Expivi for a solution using a 3D configurator.

Expivi implemented a 3D configurator that provided a unique and engaging customer experience, enabling real-time personalization and visualization. The solution was integrated with Crocs' existing systems for efficient order management and enabled automated, on-demand manufacturing. This resulted in a direct increase in website traffic and customer satisfaction, reduced product waste, and allowed for efficient handling of bulk orders.

Crocs