Case Study: World's Largest Technology Provider achieves award-winning standardized competency program and improved employee performance across 80 offices with ExpertusONE LMS

Wins Big with Innovative Competency Program and ExpertusONE LMS

A global leader in electronics and environmental technologies (its Building Technologies division) that designs and deploys complex building automation, HVAC, fire and security systems across 80+ offices faced a critical skills challenge: although it had a long training tradition, it lacked a standardized, sustainable way to document competencies, assign role-based development and track skill gaps—resulting in cost overruns, rework and uneven customer satisfaction.

The company implemented a Standardized Training Program supported by PeopleONE’s ExpertusONE cloud LMS to deliver role-based training paths, centralized reporting and enforced conformance, plus targeted change management and external content development. The program reached more than 90% of employees, cut average training time from 12 to 6 months, produced about $1.34M in productivity benefits over three years, helped eliminate cost overruns (overall slip at or below zero) and earned a 2014 Brandon Hall Gold Award.