Case Study: Non-Profit Organization reaches 650,000 learners with ExpertusONE LMS

Massive non-profit easily reaches and serves 650,000 learners with ExpertusONE LMS

The Non-Profit Organization needed a scalable way to train and support a massive audience of 650,000 employees, volunteers, and the families they served. With its previous LMS, the organization struggled to reach its wider volunteer network, standardize learning, and provide an effective user experience, while customer service remained highly frustrating.

After upgrading to ExpertusONE LMS from ExpertusONE, the organization was able to reach multiple learning audiences, share best practices across its network, and deliver a much simpler learning experience. ExpertusONE helped improve customer service and training performance, virtually eliminating help desk calls and enabling the organization to serve its learners more effectively.