Case Study: Pennsylvania State Nurses Association achieves streamlined nurse training, automated certification management, and daily state compliance reporting with ExpertusONE

Healthcare Non-Profit Simplifies Nurse Training, Certification Management, and Compliance with State Requirements

The Pennsylvania State Nurses Association (PSNA) is a non-profit that provides continuing education to nurses across Pennsylvania (about 5,300 courses for 3,500 active users). PSNA needed a user-friendly LMS that could be linked from its existing website, automatically email certificates on course completion, and generate daily compliance reports for the State of Pennsylvania to increase program uptake and simplify administration.

PSNA implemented the ExpertusONE LMS, which integrated with their website and delivered e-signature, certification/recertification tools, role-based content distribution, audit trails, and automated daily reporting. As a result, nurses can take courses anytime and receive certificates by email, compliance reporting is automated for the state, and administrators now manage training, certifications, and audits from a single platform—improving engagement and freeing staff to focus on PSNA’s core mission.