Case Study: Nation's largest mentoring non-profit achieves consistent, scalable training for 630,000 learners with ExpertusONE

Enlists ExpertusONE LMS to Ready Training for 630,000

The nation’s largest mentoring non-profit, supporting 360 agencies and hundreds of thousands of children, volunteers and staff, needed a modern learning system to deliver consistent, accessible training to both internal and external audiences. Their legacy LMS couldn’t scale from a 1,000-user pilot to the organization’s goal of 630,000 learners, standardize certifications, capture best practices, track match-related performance, or provide customized portals for diverse user groups.

They implemented ExpertusONE (branded internally as Impact U), a cloud-based, unified platform that combines formal, social and mobile learning with advanced analytics and flexible UIs. The pilot reached more than 7,000 users across 90 agencies, gave learners instant access to 300+ courses, standardized certification workflows and reporting, and produced strong outcomes — a survey showed an average 84% improvement in training readiness and over 80% of users felt better prepared — with a planned rollout to the full 630,000-member network.