Case Study: Turners & Growers improves HR operations with Expert360's Jira Service Management implementation

Turners & Growers improves HR request processing and data security with Expert360

The customer, Turners & Growers (T&G), faced challenges with an inefficient, email-based system for handling HR requests, which lacked visibility, traceability, and data security. To modernize their People and Culture operations, they partnered with vendor Expert360 for an implementation of Jira Service Management.

Expert360 delivered an end-to-end Jira Service Management implementation, creating custom workflows and strict permission protocols to securely capture and process requests. This solution provided T&G with significant operational improvements, including increased efficiency, improved visibility and tracking, enhanced data security, and stronger governance.

Turners & Growers (t&g)