Case Study: The Warehouse Group improves leadership visibility and squad data hygiene with Expert360

The Warehouse Group increases leadership work visibility by 50% with Expert360

The Warehouse Group, a large New Zealand retailer, faced a challenge with visibility and predictability in its work delivery following a major organizational transformation. Leaders struggled to proactively manage their teams and set achievable objectives. They partnered with Expert360 to implement a new workflow solution to address this lack of clarity.

Expert360's solution provided the tools and upskilling needed to make work visible and improve data hygiene. This resulted in a 22% increase in squad data hygiene and a 50% increase in leadership work visibility. Data accuracy was materially improved as teams updated boards in real-time, leading to greater awareness of workflow impediments and more effective decision-making.

The Warehouse Group