Expert360
48 Case Studies
A Expert360 Case Study
Cuscal, a payments and regulated data services provider in Australia, was undergoing a large transformation and needed a talent partner to help scale its organization. This required support with talent and demand management following a major shift to an agile operating model. Expert360 was engaged as a partner to address this challenge.
Expert360 provided managed service provider (MSP) services to act as the master supplier of contingent talent and to manage vendor and contractor engagements. The solution materially reduced time to supply and administrative overheads, achieving an 8-day time to supply and a 3-day time to source. Expert360 also maintained 100% compliance and 96% quality of hire while minimizing admin burden through robotic process automations.