Case Study: IOMA boosts resilience, SEO, and VIP loyalty with Expert Soft's SAP Commerce Cloud solution

IOMA cuts promotion import time from 10 minutes to seconds with Expert Soft

The customer, IOMA, a European luxury cosmetics brand, faced challenges while migrating its ecommerce platform to a new SAP Commerce Cloud architecture. The project involved ensuring localized go-lives, optimizing back-end operations, and improving performance and SEO without disrupting the customer experience.

Expert Soft implemented a solution that enhanced platform resilience, overhauled the loyalty program, and integrated new features. The results included reducing a key promotion import process from 10 minutes to seconds, launching a new VIP program, eliminating content mismatches during promotions, and significantly improving SEO performance and operational efficiency for IOMA.

IOMA