Case Study: a major U.S. banking institution improves fraud detection and case management with Expero

a major U.S. banking institution unifies fraud detection across 2 business units with Expero

A major U.S. banking institution engaged Expero to address challenges in UI, user experience, and technology integration for its Anti-Money Laundering and Commercial first-party fraud solutions. Their existing systems were siloed and built on a large, complex technology stack that required modernization to improve fraud detection and case management workflows.

Expero designed and implemented a modern, real-time fraud detection system by unifying data across multiple sources and integrating it within the bank's existing technology stack. The Expero team installed and configured its Connected Financial crimes platform, which incorporated AI/ML and graph database analytics, to create a comprehensive application for detection, alert tracking, and investigation. This solution provided increased insights and analytics, enabling the bank to fight fraud faster and more accurately.