Experlogix
96 Case Studies
A Experlogix Case Study
Quality Tractor Parts needed a way to expand beyond telesales and field sales, reach customers in different time zones, and replace costly, outdated printed catalogs with an up-to-date B2B eCommerce site. The company also needed the new online channel to integrate with its existing Intact Software ERP system to reduce errors, duplication, and delays in order processing.
Experlogix Digital Commerce implemented WebShop as the B2B eCommerce solution, providing real-time ERP integration, advanced part-number search, related product display, and online account management. With Experlogix Digital Commerce, Quality Tractor Parts improved customer experience, grew its client base, and drove online sales to more than 15% of revenue, with the solution also positioned as up to 10 times faster to deploy and 20 times cheaper than manual order processing.