Case Study: Image Stream Medical speeds quoting and improves forecasting with Experlogix CPQ

Medical technology company synchronizes configuration systems and streamlines processes with NetSuite ERP and Experlogix CPQ

Image Stream Medical, a leading provider of surgical image management and Operating Room Integration solutions, grew rapidly from $12M to $22M in one year and found its processes couldn’t keep up. The company was operating two unsynchronized configuration systems (finance and project management) and relied on a largely manual quoting process run by a single person, creating frequent bottlenecks and inefficiencies.

Image Stream implemented Experlogix CPQ fully integrated with NetSuite ERP — a cloud solution that business users can administer without heavy IT involvement. The integration synchronized pricing and cost books, sped quote creation from about two days to under an hour, improved forecasting and project-hour tracking, and established more consistent, efficient sales and order processes.

Image Stream Medical

Neepa Shah

Finance Manager