Case Study: States Industries achieves real-time order configuration and major cost and waste reductions with Experlogix

Leading wood products manufacturer improves customer responsiveness while cutting inefficiencies and operational costs

States Industries, a leading hardwood panel manufacturer in Eugene, Oregon, offers over 400,000 configurable product combinations to meet highly specialized customer needs. Facing an aging ERP and a heavily customized, standalone quoting system, the company struggled with a laborious, error-prone workflow—manually translating orders into item masters, BOMs, routings, and costs across 124 product attributes—resulting in costly mistakes, waste, and slow customer response.

States implemented the Experlogix configurator integrated with Microsoft Dynamics AX to pass 124 product attributes bi-directionally, detect duplicate configurations, generate bills-of-material, routings, and cost rollups on the fly, and allow sales to configure complex, profitable orders while customers are on the phone. The solution is easy for non‑IT staff to update, reduced scrap and operational costs, improved pricing accuracy and responsiveness, and enabled the company to handle unique, small-batch orders more efficiently.

States Industries

Cliff Barry

Chief Financial Officer