Case Study: Klipspringer achieves 350% order value growth with Experlogix Digital Commerce

Klipspringer Achieves Impressive Growth and Efficiency with Experlogix Digital Commerce

Klipspringer wanted to improve digital B2B ordering and explore a direct-to-consumer channel while maintaining accurate, customer-specific information, quoting capabilities, and seamless ERP compatibility. The company needed a solution that could handle its wide product range, complex pricing, and growing customer expectations. Experlogix Digital Commerce WebShop was chosen to support these needs.

Experlogix implemented a real-time, ERP-integrated WebShop that streamlined online ordering, improved product search and catalogue management, and enabled quote retrieval and acceptance. The result was stronger customer experience and far greater efficiency, with Klipspringer seeing a 350% increase in order value, over 300% growth in order volume over three years, and 20-30% growth in online account customers.

Klipspringer