Case Study: Homecare Medical Supplies achieves B2B & B2C growth and increased sales with Experlogix Digital Commerce

Homecare Medical now Supply both the B2B & B2C Markets

Homecare Medical Supplies, an Irish distributor of medical equipment and consumables with over 28 years’ experience, needed to expand an existing B2C webshop to also serve trade customers with customer-specific pricing and Sage 200 integration. Their challenge was to future-proof the business by offering a single platform that supports both B2C and B2B ordering while reducing manual admin and improving customer self-service.

Working with Experlogix Digital Commerce (integrated with Sage 200 and Brightpearl by Sage), they launched a fully branded, responsive site that lets retail customers browse and buy and trade users log in to see account-specific pricing, order history and saved orders. The solution delivered 24/7 self-ordering, faster order processing, increased sales, and lower admin costs by removing phone re-keying and giving customers control over their accounts.

Homecare Medical Supplies