Case Study: Excellence Ltd saves nearly 2,000 staff hours a year with Experlogix SalesRep App

Excellence Excels in Efficiency with SalesRep App by Experlogix Digital Commerce

Excellence, a leading Irish food and catering distributor with over 40 years’ experience (stockists of brands such as Schwartz, Bicks, Noëls and their Newforge range), relied on 15 field sales reps who manually captured roughly 500 orders a month (about €900,000) and phoned or emailed them back to the office for entry into Sage 200—a process consuming well in excess of 150 staff hours per month, slowing service and introducing errors.

By implementing the Experlogix Digital Commerce SalesRep App (integrated with Sage 200 via Envisage/Aphix), reps now access live catalogs, stock, pricing and customer data and place orders online or offline directly into Sage 200. About €10M in orders now flow straight from the app, saving almost 2,000 admin hours a year, speeding order processing, lowering costs and improving the customer experience.

Excellence Ltd

Aidan Killen

Office Manager