Case Study: Zip Clinic Urgent Care achieves faster patient throughput with Experity

Zip Clinic Urgent Care sees 147 patients a day with Experity

Zip Clinic Urgent Care, an eight-location provider, faced the challenge of championing exceptional patient care while needing to significantly increase its operational efficiency and accuracy to keep up with industry changes and patient demands. To meet this challenge, they partnered with vendor Experity to utilize its built-for-urgent care EMR/PM operating system and related solutions.

The solution implemented by Experity provided an integrated platform featuring electronic registration, real-time insurance verification, telemedicine, and concurrent charting. This allowed Zip Clinic to dramatically improve patient throughput, safely completing visits in well under an hour and seeing up to 150 patients a day. The measurable results include high patient satisfaction, reduced staff fatigue despite high volumes, and the ability to be a crucial part of the community's pandemic response, solidifying Experity's role as a trusted business partner.

Zip Clinic Urgent Care