Case Study: Xpress Wellness Urgent Care achieves faster patient check-in and reduced wait times with Experity (DocuTAP)

Xpress Wellness Urgent Care - Customer Case Study

Xpress Wellness Urgent Care, a one-year-old walk-in clinic focused on fast, high-quality urgent care, needed a way to keep wait times low and ensure efficient, coordinated visits. To address that challenge they partnered with Experity and implemented the Experity DocuTAP platform to streamline patient intake and clinical workflows.

Using Experity’s DocuTAP, Xpress Wellness adopted online check-in, access to prior visit history, e-prescribing, and automated sending of visit notes to patients’ primary care providers. Experity’s solution reduced clinic wait times, improved visit efficiency and patient satisfaction, and strengthened continuity of care through faster information sharing.

Xpress Wellness Urgent Care