Case Study: RedMed Urgent Clinic achieves faster patient flow and 400% growth with Experity

RedMed Urgent Clinic cuts door-to-door time by 20% with Experity

RedMed Urgent Clinic, a dynamic urgent care group, faced significant operational challenges stemming from a disjointed partnership with their vendor, Experity. Conflicting strategies and poor communication hindered their use of the EMR/PM system, casting doubt on the relationship and preventing efficient, patient-centered workflows.

By recommitting to their partnership with Experity, RedMed implemented a fully integrated suite of urgent care-specific solutions. This connected operating system, combined with responsive support, enabled a 400% increase in patient visits, reduced door-to-door time, and cut patient registration by 5-7 minutes, allowing RedMed to deliver best-in-class care and achieve sustained growth.

RedMed Urgent Clinic