Case Study: Lansing Urgent Care achieves greater efficiency and reduced wait times with Experity

Lansing Urgent Care - Customer Case Study

Lansing Urgent Care sought to deliver a higher-quality, more efficient urgent care experience for the greater Lansing community while creating local jobs and a compassionate workplace. To achieve this they partnered with Experity and adopted its DocuTAP platform to improve clinical workflows and patient throughput.

Experity’s DocuTAP—using templates, order sets, and ePrescribing—streamlined documentation so clinicians spend more face-to-face time with patients, resulting in very low wait times and a more satisfying visit. The implementation enabled superior patient care and faster visits, helping Lansing Urgent Care deliver the convenient, cost-effective care patients expect (urgent care visits are roughly 70% cheaper than ER care).

Lansing Urgent Care