Case Study: Compcare Urgent Care improves workflows and billing with Experity EMR

Compcare Urgent Care gets patients seen in 45 minutes or less with Experity

Compcare Urgent Care, a growing provider with seven locations in Minnesota, transitioned from Athena Health's EMR in 2022. Their challenge was finding a modern EMR and practice management (PM) solution that could efficiently support their unique focus on occupational medicine, urgent care, and physical therapy while improving operational workflows and reducing errors. They partnered with vendor Experity to implement its integrated EMR/PM, Patient Engagement, and Teleradiology solutions.

By implementing Experity's urgent care-focused solutions, Compcare saw a rapid improvement in workflows, billing accuracy, and overall processes with fewer errors. The solution enabled quicker patient check-in, visit, and discharge times, contributing to their goal of a 45-minute-or-less patient experience. The results included shorter staff training times, increased PM accuracy, and better billing processes. Compcare's leadership specifically cited Experity's commitment to technology and R&D as a key reason for partnering, viewing them as a essential partner for future growth.

Compcare Urgent Care