Experience.com
26 Case Studies
A Experience.com Case Study
The customer, Revolution Mortgage, specifically Sales Manager Rich Gega, faced challenges in managing his online reputation efficiently after taking over his branch. Before using Experience.com, he struggled with manually updating business listings across multiple platforms, spending excessive time on personalized review responses, and lacked an effective method for generating a high volume of reviews to build credibility.
By implementing Experience.com's Pro platform, Revolution Mortgage automated review generation and listing management through a centralized dashboard. The solution included AI-powered response tools and bulk review requests. The vendor's platform delivered significant results, directly generating several closed loans from online leads and achieving a Search Rank Score of 587, making Rich the top-ranked loan officer in his zip code. Experience.com provided a clear return on investment, with the service paying for itself multiple times over.