Case Study: New American Funding boosts reviews, visibility, and trust with Experience.com

New American Funding captures 35,000+ reviews in 18 months with Experience.com

New American Funding, a leading mortgage lender, faced the challenge of limited online reviews and low search visibility despite having over 1,000 loan officers. They partnered with Experience.com's experience management platform to scale their digital reputation and gain better control over their customer feedback.

Experience.com implemented a solution that automated verified review collection. The results were significant; New American Funding captured over 386,000 total reviews, achieved a 4.9-star average rating, and dramatically improved its Google visibility. This partnership, powered by the Experience.com platform, positioned the company as a market leader in trust and online reputation.

New American Funding