Case Study: OPEN4 transforms business operations with Experience Digital

How OPEN4’s new software build transformed their business operations

OPEN4, Australia’s largest independent furniture installation company, wanted to modernize its existing FileMaker Pro–based business platform and reduce time-consuming manual processes across warehousing, logistics, and operations. To help solve this, OPEN4 engaged Experience Digital to redesign and rebuild the system with a modern architecture.

Experience Digital delivered a bespoke warehouse module on top of OPEN4’s ERP platform, integrating logistics tracking, warehouse management, staff management, SQM-based utilisation calculations, and invoicing into one operational system hosted on AWS. The result was a more secure, reliable, and high-performing platform that increased operational efficiency, automated administrative tasks, and gave OPEN4 the flexibility to continue expanding its workflows with ongoing support from Experience Digital.

OPEN4

Andrew Ryan

Director of Operations