Case Study: Aegis Sciences Corporation eliminates missing data with Experian Health's Order Manager

Order automation eliminates missing data and improves workflow

Aegis Sciences Corporation, a high-volume healthcare sciences company, wanted to move beyond paper lab requisitions and reduce errors caused by illegible or incomplete orders. To improve efficiency, standardize workflows, and lower administrative costs, Aegis looked for a fully paperless electronic ordering solution and chose Experian Health’s Web-based physician order service, Order Manager.

Experian Health implemented Order Manager to validate orders at the point of collection, require key fields such as demographics and diagnosis codes, and streamline downstream processing. The results were strong: Aegis eliminated illegible testing requests, reduced attestation statements by 76%, saved 1 minute per sample during accessioning, cut demographic entry time by 38 seconds per sample, saved 23 seconds per sample through auto-uploading requisitions, improved initial insurance identification by 5%, and reduced follow-up for omitted demographic information by 27%.

Aegis Sciences Corporation

Sarah Coble

Project Management Organization Director