Case Study: The Royal College of Radiologists improves volunteer expense management with ExpenseIn

The Royal College of Radiologists - Customer Case Study

The Royal College of Radiologists (RCR), the UK professional body for clinical oncology and clinical radiology, needed a better way to manage expenses for its volunteer community. With volunteers often away from the office, the finance team struggled to keep them informed after submissions, and the process was slow and disconnected. RCR chose ExpenseIn’s expense management platform to improve communication and efficiency.

ExpenseIn provided a system that kept volunteers updated at every stage of the expense process, while the mobile app let them capture receipts on the go. The college also benefited from strong HMRC and UK tax law compliance, and support during setup and nominal code imports. RCR reported very positive user feedback, with every user surveyed wanting to continue using ExpenseIn, and the rollout helped the college move to a smoother, more compliant expense process.

The Royal College of Radiologists