Case Study: Liberal Democrats speed up expense reimbursement with ExpenseIn

The Liberal Democrats are one of the major political parties in the UK. Founded in 1988 following the merger of the Liberal Party and the Social Democratic Party (SDP)

The Liberal Democrats, one of the major political parties in the UK, needed a better way to manage expenses for field staff. Their previous process relied on hard-copy forms and original receipts, which led to delayed bulk claims, misplaced receipts, and slow expense checking. They used ExpenseIn’s expense management software to find a more flexible and efficient solution, especially with usage that could change sharply around elections and other events.

ExpenseIn introduced an active user pricing model that fit the Liberal Democrats’ changing needs, and the system made it easy for staff to submit expenses in real time. As a result, reimbursements became faster, approvals were simpler, and managers gained better visibility into expense progress and reporting. ExpenseIn also helped the Liberal Democrats analyse expenses more effectively and train staff on correct submission, with feedback described as entirely positive and support praised as fantastic throughout implementation and beyond.

Liberal Democrats

Sian Waddington

Director of Operations