Case Study: Transportation Company achieves 66% less alert-processing time with Expel MDR

Transportation company chooses Expel’s 24x7 managed detection and response (MDR) for better visibility and faster response

Transportation Company, a privately held expedited less-than-truckload logistics provider, needed a more proactive security approach as it rapidly expanded and moved further into the cloud. Its existing MSSP was too reactive, created too much alert noise, and lacked full visibility across cloud and on-prem environments, leaving a small security team spending hours investigating alerts and worrying about costly monitoring gaps. The company turned to Expel’s 24x7 managed detection and response (MDR) service to gain broader coverage and better guidance.

Expel rapidly integrated with the company’s tech stack to deliver continuous monitoring, investigation, and response across the entire environment. The results were significant: the team cut time spent on alerts by 66%, reduced thousands of monthly alerts to only a small number requiring analyst review or action, and gained detailed remediation guidance and real-time visibility through Expel Workbench. With Expel, the company improved incident response, reduced after-hours burden, and freed its security team to focus on cloud migration and other strategic priorities.