Case Study: a global identity and access management company strengthens security operations with Expel

Expel brings auto-remediation and 24x7 support to enhance security operations

A global identity and access management company needed stronger threat detection and automated remediation as it scaled across cloud, hybrid, and on-premises environments. Its existing DIY security approach and a prior MDR provider left gaps, slow response times, and poor communication, so the company turned to Expel for a more adaptable managed detection and response service with 24x7 support.

Expel integrated with the company’s existing stack through APIs and SIEM connections, delivered contextual alerts in minutes, and used automation such as Ruxie to auto-remediate low-risk events and speed endpoint response. The result was a major reduction in response time from hours to minutes, less alert noise, better visibility, and lower costs, including the ability to reduce an agent and reallocate budget to improve security posture.