Case Study: CentroMotion achieves faster malware response and legacy OS coverage with Expel MDR

CentroMotion eliminates 4–6 hour MDR response latency with Expel

CentroMotion, a global manufacturing company with a lean two-person security team managing 30 locations, faced significant challenges with its previous managed detection and response (MDR) vendor. The service had high latency, with response times of four to six hours, and was unable to support the company's legacy operating systems, allowing threats like malware to go undetected.

By switching to Expel MDR, CentroMotion gained comprehensive coverage for all devices, including obsolete systems. Expel's use of AI and machine learning filters out 99.5% of events before human review, drastically improving efficiency. The solution reduced mean time to resolution on malware events to under 20 minutes, freeing the team to focus on strategic projects. The CIO confirmed the switch to Expel was the right choice, as the time saved clearly offset the cost.

CentroMotion