Case Study: Large Shipping Company improves compliance and cuts storage costs with Expeditors

Large Shipping Company - Customer Case Study

Large Shipping Company needed better control and visibility into import processes for shipments into Latin America. With multiple SKUs and commodity types, incomplete documentation, and compliance requirements spread across different communication channels, the company was facing customs holds, storage charges, delays in product availability, and higher transportation costs.

Expeditors addressed these issues by integrating the customer’s order details into its transportation management system and online booking workflow, allowing compliance data, licenses, translations, classifications, messaging, and documents to be managed centrally and reused throughout the shipment process. With Expeditors’ solution, lead times improved by several weeks, destination storage charges dropped by more than 50%, and transportation spend improved by 5% through better consolidations and more effective planning.