Case Study: European Selling Retailer Company reduces landed costs and improves supply chain visibility with Expeditors

European Selling Retailer Company - Customer Case Study

European Selling Retailer Company, a European retailer selling over 100 million apparel items annually, needed to reduce landed costs, improve in-store availability of imported merchandise, and gain better visibility and reporting across its supply chain. To support rapid growth in direct imports from Asia, the company turned to Expeditors for an inbound logistics platform and order management support that could reduce lead-time variability and scale with changing sourcing patterns.

Expeditors assumed responsibility for the international supply chain, tracked purchase-order cycle times, and worked with departments to set accurate order lead times and exception-based controls using best-practice milestone guides. With Expeditors’ Order Management services, the retailer improved on-time delivery to the distribution center, reduced freight costs per item through better carrier allocation and container utilization, and cut airfreight expense by more than 25% through sea-air transit options. The retailer also doubled productivity in its import department, while distribution center productivity improved through better labor scheduling and more accurate inbound planning.