Case Study: Phoenix Services achieves global IT scalability and major time-and-cost savings with Expedient

Using the Cloud to Provide World-Class Services and Sustainable Solutions to the Global Steel Industry

Phoenix Services, a global industrial services provider supporting 35 steel mills on five continents, faced a growing IT challenge as its distributed workforce outgrew on‑premises infrastructure and required a more scalable, secure hosting environment for its Sage X3 ERP and business systems. To meet that need the company evaluated cloud options and selected Expedient for cloud IaaS, colocation, connectivity, and managed services.

Expedient migrated Phoenix Services’ Sage infrastructure to its cloud, integrated on‑site Meraki networking with colocation and dedicated internet access, and provides managed Active Directory, Windows management/patching, and a secure VPN. As a result, Phoenix Services now supports 650 global users with a five‑person IT team, provisions resources within hours, reduces server maintenance overhead and costs, and benefits from improved uptime, security, and scalability thanks to Expedient.

Phoenix Services

Stephen McBride

Director of Information Technology for Americas